Your data stays yours.
This policy explains what NonCents collects, how we use it, and how SMS consent is handled for account notifications and customer care.
Who we are
NonCents is operated by Resonant Labs LLC. NonCents provides SMS-based personal finance accountability and account activity notifications.
Contact: support@resonantlabs.tech
What we collect
- Account profile data: name, email, phone number, and service settings.
- Financial data connected by you through Plaid, including account balances and transaction metadata.
- Message data: inbound and outbound SMS content, delivery events, and support history.
- Operational logs used for security, abuse prevention, and reliability.
How we use data
- Deliver requested SMS notifications, account check-ins, and customer support responses.
- Generate financial insights and categorize transactions.
- Operate and secure the service, detect abuse, and diagnose failures.
- Meet legal and carrier compliance requirements for A2P messaging.
SMS privacy and consent
By opting in, you agree to receive recurring automated SMS messages from NonCents. Message frequency varies based on account activity and your interactions. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
You can opt out anytime by replying STOP. You can get help anytime by replying HELP.
When we share information
- With infrastructure providers that help us run the service (for example Plaid and Telnyx) under contractual obligations.
- If required by law, legal process, or valid government request.
- To protect rights, safety, and prevent fraud or abuse.
We do not sell personal information.
Retention and security
- We keep data only as long as needed for service operation, support, compliance, and legal obligations.
- Access to production systems is restricted and monitored.
- Sensitive integrations use encrypted storage and transport security.
Your choices
- Opt out of SMS at any time by replying
STOP. - Request help at any time by replying
HELP. - Contact support to request account closure and data handling details.
Support: support@resonantlabs.tech
Policy updates
We may update this policy as the service evolves. Material changes will be posted on this page with an updated effective date.